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About our company
A local septic company for Cleveland and Bradley County
We pump, inspect, repair and install septic systems for homeowners across Cleveland, TN and the towns around it. This page explains who we are, how we work and what you can expect when you call.
Straight answers
Price range up front
Local soil know-how
Our story
Why does this company exist?
Many homes in Bradley County sit outside the Cleveland Utilities sewer lines and run on a septic tank. A lot of owners do not know where their tank is, when it was last pumped, or what the red clay under their yard does to a drain field after a wet winter. Most only think about it when a toilet backs up.
We built this company to fix that. Our job is to make septic service simple: find the tank, pump it fully, check the parts that fail, and explain what we saw in plain words. No guessing on price and no pushing work you do not need.
Cleveland gets about 50 inches of rain a year, and much of the county sits on heavy clay that drains slowly. That shapes how we work. We look at how water moves across your yard, not only at the tank, because in this area the drain field is often where problems start.
What we stand for
What do we promise on every job?
Price range before we start
You hear the likely cost on the phone, and a firm price on site before any work begins.
We show you what we find
We point out the baffles, the sludge level and the lid condition, and send photos when you ask.
Permits done right
Any job that needs a TDEC or Hamilton County Groundwater permit is done under that permit.
Plain talk
No scare tactics. If your system is fine, we say so and tell you when to call next.
Our process
How does a typical visit work?
- You call or send the form. We ask about the house, the last pump-out and any symptoms, then give you a price range.
- We locate the tank. Using county records, the cleanout pipe and a probe rod, we find the lids and dig them up if needed.
- We pump the tank fully. Both compartments, with the solids broken up so the tank is truly empty, not just skimmed.
- We check the key parts. Inlet and outlet baffles, the effluent filter, the lids and risers, and any pump or alarm.
- We explain and advise. You get a short report of what we found and a suggested date for the next pump-out.
Equipment
What tools do we bring?
Vacuum pump truck
Sized for residential tanks, with enough hose to reach tanks set well back from the driveway.
Probe rods and locator
To find buried tanks and lines without tearing up the yard.
Sewer line camera
To see inside the line from the house to the tank when a backup has no obvious cause.
Water jetter
To clear roots, grease and buildup from the inlet line and distribution lines.
Risers and lids
So future pump-outs do not need digging. See riser installation.
Service area
Where do we work around Cleveland?
Cleveland and the rest of Bradley County, plus nearby Ooltewah, Harrison, Benton and Ocoee.
Cleveland
South Cleveland
Charleston
Calhoun
McDonald
Georgetown
Hopewell
Ooltewah
Benton
Ocoee
Harrison
Zip codes: 37311, 37312, 37320, 37323, 37364. All service areas →
FAQ
Questions about our company
Where are you based?
We serve Cleveland, TN and the rest of Bradley County, plus nearby Ooltewah, Harrison, Benton and Ocoee. Most calls are within a short drive of Georgetown Road, Dalton Pike, Waterlevel Highway and Lee Highway.
Do you handle permits?
Yes. Work that needs a permit in Tennessee, such as a new system or a drain field repair, is done under a TDEC permit in Bradley, Polk and McMinn counties, or a Hamilton County Groundwater permit for Ooltewah and Harrison.
Will you tell me if I do not need a service?
Yes. If a tank was pumped recently and is not full, or a slow drain is a plumbing problem rather than a septic problem, we will tell you before any work is done.
How do I reach you?
Call (423) 380-0854 or use the request form on our contact page. We call back to confirm the details and give you a price range before we schedule.
Talk to a local septic crew
Call now for a price range, or send a request and we will call you back.